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  • Some customers may currently be unable to send emails from webmail.

    Engineers are investigating.

    20:15 - This is now resolved.


  • Customers may experience intermittent access to our POP3, SMTP and Webmail services over the next 5 minutes. This should not affect accounts on our Exchange service.

    10:05 - Access should now be restored to the POP3 and Webmail services. Customers may still be experiencing intermittent access to our SMTP services.

    10:15 - SMTP services should be OK now as well.

    10:30 - Customers may be experiencing issues with the POP3, Webmail and SMTP services again. This is being looked at again as a priority.

    11:30 - This issue has now been resolved


  • The registry operator for gTLD domains is currently performing routine maintenance which is scheduled to be completed by 02:45.

    The following functionality may be intermittently unavailable during this period:

    - domain registrations
    - whois checks

    This will only affect gTLD domains (.com and .net).

    02:45 - Maintenance has now been Completed


  • We have identified a problem with processing 3dSecure transactions on some HSBC and Yorkshire issued credit cards, the problem has been escalated to the issuing banks and we await feedback from them.

    15:00 This has been resolved.


  • Due to maintenance customer websites hosted on Windows web server 213.171.193.76 will be unavailable from 23:30 to 23:50 on 19th June.

    23:35 - Maintenance complete



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